Refund policy

Refund Policy – MalinaPins

We want you to be happy with your purchase. If you are not completely satisfied with your hair accessories, we are here to help.

Return Window You have up to 30 days from the date you receive your order to request a return.

Condition of Items To be eligible for a return, your items must be unused, unworn, in the same condition that you received them, and in their original packaging.

Exclusions Please note that items purchased during a final sale (Final Sale items) cannot be returned or refunded.

Return Shipping The customer is responsible for paying the shipping costs for returning the items. Shipping costs are non-refundable.

How to Start a Return To initiate a return, please contact us with your order number. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original method of payment.